| About Us Giftandwrap.co.uk is the on line business of Galleria Retail Ltd established in 2002 in the North East of England trading from outlets in the market towns of Hexham and Chester le Street. If your in the area why not pop in, you'll be made welcome. At Chester le Street you can even treat yourself to a box of Thorntons chocolates and sample our award winning coffee while browsing our gifts. Hexham is a lovely Market town to visit with its Abbey and perfect for visiting the Northumberland countryside and Hadrians wall. At Galleria situated opposite the Abbey in the Market place you will find Art Glass by Kosta Boda Orrefors and Caithness Glass, Figurines from Florence, Royal Copenhagen and Bronzart, Collectables from Enesco, Country Artists and Collectable World, lamps, pictures, frames, gift and wrap and much more Sending gifts direct to your friends and family is easy with Giftandwrap the UK gift delivery service. Wherever you are in the world, ordering is quick and secure. Giftandwrap.co.uk has the perfect choice of gifts for that special person or maybe even to treat yourself. We have many great presents to suit all occasions and all from well-known high quality popular brand names. You make that special purchase and we will have it beautifully wrapped and guarantee that it will be delivered in time, and all with the minimum amount of fuss. The range is also constantly evolving to ensure that you can always choose from the very best available. At Giftandwrap.co.uk we pride ourselves on the quality of our service, and we will always endeavor to meet the high standards we feel our customers deserve. We hope you enjoy your experience with Giftandwrap.co.uk Our Contact details: [GiftandWrap] [Galleria Retail Ltd] [18 Market Place] [Hexham] [Northumberland] [NE46 1XQ] [United Kingdom] Phone: [01434 604477] Fax: [01434 606750] Email: [info@giftandwrap.co.uk] My VAT Registration Number |
| Shipping And Handling We usually despatch orders on the day of receipt up until 3.30pm , and deliver via Royal Mail 1st Class, Special Delivery or Standard Parcel post. Delivery is usually between 1-3 days for UK addresses and 5-8 days for international orders. Once your order has been despatched we will notify you by email of the sending date. We will do our utmost to make sure that all orders are fulfilled and delivered within the timeframe specified but should events outside our control prevent this we will contact you by email and arrange alternatives. We do not take any payment until we are in a position to make shipment. We offer a free standard delivery service within the UK on orders over £30. For order value below £30 we charge £2.95 to cover shipping, handling packaging and insurance costs. We offer Royal Mail Special next day delivery service for £5.95 for parcels weighing up to 2 kg and £18.50 for parcels weighing above 2 kg, we will contact you if your parcel weighs over £2kg. Orders received after 3.30pm will be processed the following day Please note: Orders received after 3.30pm on Friday will be processed on the following Monday. Orders requiring Next Day Delivery processed on Friday will be received by the customer the following Monday. As delivery is by Royal Mail / Parcel Force we cannot be held responsible for delays caused by the postal system. |
| Back Orders If your item is not in stock, we will back order for you and will not debit your credit card until we despatch the order. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For all orders made for delivery in the European Union 17.5% VAT is included in the prices shown. |
| Credit Card Security This web site is secured using Thawte SSL Digital Server Certificate. SSL (Secure Sockets Layer), based on the leading security protocol on the Internet, your online communications are secure while the information is being transmitted protecting all communications with browsers so you can submit credit card orders and personal information with the confidence that they will not be intercepted and read. For further information check our certificate validation by clicking on the Thawte Trusted Site Seal Stamp at the check out. To verify that the page where you enter your credit card is secure, look for the lock on the bottom of the page. |
| Reaching Us If you need to reach us, please email us on info [at] giftandwrap [dot] co [dot] uk, alternatively, you can call on 01434 604477 (International +44 01434 604477) or fax us on or write to us at 18 Market Place Hexham Northumberland NE46 1XQ United Kingdom |
| Returns Policy If for any reason you are not satisfied with the product that you have purchased, you may return the unused goods to us in perfect condition in the original packaging, within 14 days of invoice. We will be happy to offer you an exchange or refund. However, for reasons of hygiene, earrings are non-returnable. Please notify us of your intention to return goods and we will issue you with a returns number. We cannot accept responsibility for parcels being returned to us that are lost in transit and strongly advise that returns are sent by Royal Mail Special Delivery. We will refund you for the goods returned less any postage costs incurred by us. Please include your original receipt and returns number with the goods being returned. RETURN ADDRESS Giftandwrap Galleria 18 Market Place Hexham Northumberland NE46 1XQ |
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