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Returns Policy

Please return your item(s) back to us unworn and with their original packaging within 30 days of receipt.

Please enclose a copy of your invoice (or a copy of your order confirmation email) and include this with the goods in a padded envelope.

If you would like to exchange an item for a different size, please return it to us packed flat (do not include presentation box) in a jiffy envelope.  Please write the size you require clearly on your invoice and enclose this also.

We cannot accept responsibility for parcels being returned to us that are lost in transit and strongly advise that returns are sent by Royal Mail Special Delivery. We do not credit back the return postage costs unless the return is due to a faulty item or an error on our part.

Non returnable items

For reasons of hygiene, earrings are non-returnable.

RETURNS ADDRESS

Giftandwrap
Galleria
18 Market Place
Hexham
Northumberland
NE46 1XQ

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