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Returns Policy

Extended Christmas Returns

Any order placed from 31/10/19 can be exchanged or returned up to and including 12/01/20. 

This overwrites the standard 30 day rule.


If you are unhappy with your purchase for any reason, please return your item(s) back to us unworn and with their original packaging within 30 days of receipt.

Please enclose a copy of your invoice (or a printed copy of your order confirmation email) and include this with the goods in a padded envelope.

If you would like to return an item for exchange, please include details of which item you would like to exchange for and also your contact details so we can contact you if necessary.

For a free returns label please follow the link below for the Royal Mail tracked returns service:

Non returnable items

For reasons of hygiene, earrings are non-returnable.

Returns Address:

Gift and Wrap Returns
Galleria
18 Market Place
Hexham
Northumberland
NE46 1XQ

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