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Terms & Conditions

PANDORA Mother's Day 2018 Earrings Promotion Terms and Conditions

Please read these rules carefully

1.    These terms and conditions are the rules ("Rules") that apply to the Mother's Day 2018 Earrings Promotion ("Promotion"). By taking part in the Promotion, you agree to be bound by these Rules. It is a condition of participation in the Promotion that all Rules are accepted as final.

2.    If you are participating in this Promotion through any other authorised PANDORA stockist, these Rules are additional to the standard Terms and Conditions of the relevant stockist, which continue to apply. If there is a conflict between these Rules and the Terms and Conditions of the authorised PANDORA stockist, these Rules will take priority to the extent necessary to resolve the conflict.

3.    Attention is drawn in particular to the limitations of liability contained in these Rules.

Qualifying to receive a Gift

4.    This Promotion runs during trading hours in the period from Thursday, 1st March 2018 to Sunday, 11th March 2018 inclusive ("Promotional Period"), subject to availability.

5.    Participants in the Promotion must be at least 16 years of age and permanently reside in England, Scotland, or Wales at the time of participation ("Eligible Participants").

6.    Subject always to these Rules, Eligible Participants who spend at least £125 on PANDORA jewellery at a Participating Store during the Promotional Period ("£125 Qualifying Purchase") qualify to receive a complimentary pair of Classic Elegance Stud Earrings in Sterling Silver (Item # 296272CZ) with a RRP of £55 ("Sterling Silver Earrings").

7.    Subject always to these Rules, Eligible Participants who spend at least £145 on PANDORA jewellery at a Participating Store during the Promotional Period ("£145 Qualifying Purchase") will qualify to have a choice of either a pair of Sterling Silver Earrings, or a pair of Classic Elegance Stud Earrings in PANDORA Rose (Item # 286272CZ) with a RRP of £65 ("PANDORA Rose Earrings").

8.    Reference to a "Qualifying Purchase" in these terms includes a £125 Qualifying Purchase and a £145 Qualifying Purchase. References to "Gift" means the chosen gift (being either the Sterling Silver Earrings and PANDORA Rose Earrings).

9.    A Qualifying Purchase may consist of one or more PANDORA jewellery products (including jewellery boxes and care kits). For the avoidance of doubt, gift cards, repair services and delivery charges do not count towards a Qualifying Purchase. All items forming part of a Qualifying Purchase must be purchased at the same time, in the same transaction.

10.    Only one Gift per transaction can be claimed under this Promotion. For the avoidance of doubt, if an Eligible Participant makes multiple Qualifying Purchases in a single transaction, they would not be entitled to any more than one Gift. £145 Qualifying Purchase does not entitle the Eligible Participant to both the Sterling Silver Earrings and the PANDORA Rose Earrings.

11.    For the purpose of illustration, a Qualifying Purchase spend of between £125 - £144.99 (inclusive) will entitle the Eligible Participant to one pair of Sterling Silver Earrings, subject to availability. A Qualifying Purchase spend of £145 or more will entitle the Eligible Participant to either one pair of Sterling Silver Earrings, or one pair of PANDORA Rose Earrings, subject to availability. For the avoidance of doubt, a spend of less than £125 would not qualify for any Gift or part of a Gift.

12.    PANDORA reserves the right to change the specification of the Gift from that advertised, including changing the available colour.

13.    There is no cash alternative to the Gift. The Gift is not exchangeable for cash or (subject to Rule 23) for any other PANDORA product or gift.

14.    If the Qualifying Purchase is made through the PANDORA eSTORE, the 'free standard UK delivery' offer on orders over £75 will be automatically applied to the purchase when the standard delivery option is selected at the PANDORA eSTORE checkout. However, this Promotion is not valid in conjunction with any other online or in-store offer, promotion or voucher unless stated.

15.    Employees of PANDORA, and members of their families and households, are not eligible to participate in this Promotion.

Returns and exchanges

16.    Subject to Rules 27 and 28 below, the Gift may not be exchanged or returned on its own unless it is faulty or not as described, in which case it will be exchanged for a replacement Gift, subject to availability. If no Gifts remain in stock, then PANDORA reserves the right in its sole discretion to exchange the Gift for a PANDORA gift card of a similar value.

17.    Subject to Rules 27 and 28 below, if any product forming part of a Qualifying Purchase is returned for a refund, so that the total amount spent falls below £125 for the Sterling Silver Earrings or below £145 for the PANDORA Rose Earrings, then the Qualifying Purchase will cease to be a Qualifying Purchase. If a Qualifying Purchase ceases to be a Qualifying Purchase, only a Gift which the Eligible Participant would qualify to receive at the price of the non-returned items in the transaction can be kept. Any Gift which would not qualify under the new transaction value must be returned in an undamaged state.

18.    For way of illustration, if a Qualifying Purchase of £190 was made and the Eligible Purchaser returned £60 worth of the Qualifying Purchase but did not return the remaining £130, then the following rules would apply:

19.1 If the chosen Gift was the Sterling Silver Earrings, then the Eligible Participant would be entitled to keep the Gift as it would still be a £125 Qualifying Purchase.

19.2 If the chosen Gift was the PANDORA Rose Earrings, then the Eligible Participant would have to return the Gift as it would no longer be a £145 Qualifying Purchase. The Eligible Participant would however have the option of claiming the Sterling Silver Earrings if they returned the undamaged PANDORA Rose Earrings, subject to availability.

20.    Subject to Rules 27 and 28 below, if any product forming part of the Qualifying Purchase is exchanged for any other product of a lower purchase price, so that the total amount spent falls below £125 for Sterling Silver Earrings and below £145 for PANDORA Rose Earrings, then the Qualifying Purchase will cease to be a Qualifying Purchase. As under Rule 24 above, if a Qualifying Purchase ceases to be a Qualifying Purchase, only a Gift which the Eligible Participant would qualify to receive at the price of the new transaction price can be kept. Any Gift which would not qualify under the new transaction value must be returned in an undamaged state. Please be aware when requesting an exchange that gift cards, repair services and delivery charges do not count towards the Qualifying Purchase.

21.    Participants' legal rights, including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described, are unaffected by these Rules.

22.    For purchases made through the PANDORA eSTORE, please see the applicable Returns Policy (http://estore-uk.pandora.net/returns/returns.html) and the PANDORA eSTORE Terms and Conditions (http://estore-uk.pandora.net/terms-and-conditions/terms-and-conditions.html) for more information on exchanges and returns and the exchange/returns process. When returning to the PANDORA eSTORE a product forming part of the Qualifying Purchase that you bought through the PANDORA eSTORE you do not have to return the Gift, but (subject to Rule 27 above) if you do not do so, or if the Gift has been damaged, PANDORA reserves the right to deduct from any refund due to you the RRP of the Gift if not returned, or if damaged then an appropriate amount to reflect the damage to the Gift, as determined by PANDORA. The amount of the deduction will be notified to you in advance. Returns to the PANDORA eSTORE of the Gift on its own (regardless of condition) will not result in a refund or payment to you of any sort.

Other important terms

23.    This Promotion is subject to stock availability. Whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, the Gift is a limited edition item and therefore PANDORA may end the Promotion early without notice if all available Gifts have been claimed prior to the end of the Promotional Period.
   
24.    This Promotion only applies to a Participating Store whilst stocks are available at that Participating Store. PANDORA may, without notice, end the Promotion early at any individual Participating Store if all available Gifts at that Participating Store have been claimed prior to the end of the Promotional Period. Please check availability before travelling.
   
25.    If there are unclaimed Gifts when this Promotion closes, those Gifts will remain the property of PANDORA and the company may dispose of them as it sees fit.

26.    PANDORA reserves the right to cancel the Promotion or amend the Rules without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside PANDORA's reasonable control. 

27.    PANDORA and the Participating Stores reserve the right not to award a Gift if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Rules.

28.    Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, PANDORA reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.
 
Governing law and liability

29.    This Promotion and these Rules will be governed by English law and any disputes will be subject to the jurisdiction of the Courts of England and Wales. However, residents of Scotland may bring legal proceedings in either the Scottish Courts or the Courts of England and Wales and residents of Northern Ireland may bring legal proceedings in either the Courts of Northern Ireland or the Courts of England and Wales.

30.    Subject to Rule 37 below, PANDORA accepts no responsibility for any damage, loss, injury or disappointment suffered by any person as a result of their participation in this Promotion, their attempted participation or their acceptance of any Gift.

31.    Nothing in these Rules shall exclude PANDORA's liability for death or personal injury as a result of its negligence, or for fraud or fraudulent misrepresentation, or for any other liability which may not be lawfully limited or excluded under English law. Further, nothing in these Rules shall affect any participant's legal rights including in relation to any PANDORA products received as Gifts.

32.    By participating or attempting to participate in this Promotion, participants agree that PANDORA shall not bear any liability for: (a) the loss, theft or misuse of any Gift; or (b) any damage in any way attributable to this Promotion, subject to Rule 37 above.

33.    This Promotion and any website on which these Rules are posted are only intended to be accessed from Great Britain. PANDORA does not make any representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Rules from territories other than England, Scotland or Wales, you are responsible for compliance with all local laws.



Website terms and conditions

This website is operated by Galleria Retail Limited. Throughout the site, the terms “we”, “us” and “our” refer to Galleria Retail Limited. Galleria Retail Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 SECTION 8 - THIRD-PARTY LINKS

 Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Galleria Retail Limited, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Galleria Retail Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 18, Market Place, Hexham, NBL, NE46 1XQ, United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at info@giftandwrap.co.uk

 

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